Hi Rene,

During my visit to MAD this afternoon, I presented my problem with the Quick Time film and immediate action was undertaken. Fifteen minutes later I was all set and equiped with my film burned on a cd-rom. Your benevolent people are very relaxed and glad to be of service to others. The same matter applies to Richard and Eric at the WAVES project.
Gradual but good and with serious attention. Yesterday Richard had put the finishing touch on the software for WAVES.  I’d like to grand a big compliment to anybody that does anything at MAD for the way they deal with people. Which was the case yesterday as well when that artist came in with an issue on her computer. Priceless, Rene!!

Mario.